CustomerService.live seamlessly connects your customers to the right person, while AI analyzes every conversation to uncover what's really happening across your business.
The first doorway
Customers click, land straight in your hub, and instantly connect with the right person.
Same hub, second doorway
Customers scan, land straight in your hub, and connect with the right person.
For manufacturers & brands
Then learn from the conversations you would otherwise never hear.
Start Free! · Set up your hub in minutes.
The AI layer
Every call and chat is understood, categorized, and counted. Patterns you'd never spot one conversation at a time become obvious across thousands.
What you learn
Product problems, dealer performance, unmet demand, competitor mentions — pulled from the conversations you're already having.
Product issue detected
41 customers reported the same missing component in the past 7 days.
AI traced 83% of reports to the same fulfillment location.
Revenue opportunity
Customers connected within 2 minutes are 3.2x more likely to convert.
AI identified 186 high-intent conversations that waited too long this month.
Emerging customer demand
Requests for an offering you don't currently provide have increased 218% in 30 days.
The same unmet need is appearing across sales, service and support conversations.
Illustrative examples of the intelligence CustomerService.live surfaces. Your dashboard reports only your own conversations.
Every Monday morning
Your analyst walks leadership through it — what's changing, what's selling, and where demand outruns coverage.
Real Estate
Automotive
Retail
Products
Hospitality
Manufacturers
Set up in minutes · No phone system to replace
